https://platfone.com/docs/api/webhooks/Recent content in webhooks on Platfone DocsHugoenCopyright (c) 2024-2025 Platfone. All rights reserved.https://platfone.com/docs/api/webhooks/webhooks/Mon, 01 Jan 0001 00:00:00 +0000https://platfone.com/docs/api/webhooks/webhooks/<h2 id="overview">Overview</h2> <p>Webhooks provide real-time notifications when significant state changes occur within the system. They enable external systems to react to updates without polling the API.</p>https://platfone.com/docs/api/webhooks/webhook-events/Mon, 01 Jan 0001 00:00:00 +0000https://platfone.com/docs/api/webhooks/webhook-events/<h2 id="webhook-event-types">Webhook Event Types</h2> <table> <thead> <tr> <th>Category</th> <th>Event Type</th> <th>Description</th> </tr> </thead> <tbody> <tr> <td>Activation</td> <td><a href="https://platfone.com/docs/api/specs/activation-api-doc.html#tag/Webhooks/operation/accountLowBalanceWebhook" target="_blank" rel="noopener">account.low_balance</a> </td> <td>Notifies when an account (merchant) balance is low.</td> </tr> <tr> <td>Activation</td> <td><a href="https://platfone.com/docs/api/specs/activation-api-doc.html#tag/Webhooks/operation/activationUpdatedWebhook" target="_blank" rel="noopener">activation.updated</a> </td> <td>Issued when a activation <code>sms_status</code> changes.</td> </tr> <tr> <td>Activation</td> <td><a href="https://platfone.com/docs/api/specs/activation-api-doc.html#tag/Webhooks/operation/activationReportUpdatedWebhook" target="_blank" rel="noopener">activation_report.updated</a> </td> <td>Issued when an activation <code>report_status</code>changes.</td> </tr> <tr> <td>Retail</td> <td><a href="https://platfone.com/docs/api/specs/retail-api-doc.html#tag/Webhooks/operation/customerLowBalanceWebhook" target="_blank" rel="noopener">customer.low_balance</a> </td> <td>Notifies when a customer&rsquo;s balance is below a defined threshold.</td> </tr> <tr> <td>Retail</td> <td><a href="https://platfone.com/docs/api/specs/retail-api-doc.html#tag/Webhooks/operation/customerUpdatedWebhook" target="_blank" rel="noopener">customer.updated</a> </td> <td>Sent when a customer&rsquo;s status is updated.</td> </tr> <tr> <td>Retail</td> <td><a href="https://platfone.com/docs/api/specs/retail-api-doc.html#tag/Webhooks/operation/activationUpdatedWebhook" target="_blank" rel="noopener">customer.activation.updated</a> </td> <td>Issued when a customer&rsquo;s activation <code>sms_status</code> changes.</td> </tr> <tr> <td>Retail</td> <td><a href="https://platfone.com/docs/api/specs/retail-api-doc.html#tag/Webhooks/operation/activationReportUpdatedWebhook" target="_blank" rel="noopener">customer.activation_report.updated</a> </td> <td>Issued when an activation <code>report_status</code>changes.</td> </tr> <tr> <td>Alternative</td> <td><a href="https://platfone.com/docs/api/specs/alternative-api-doc.html#tag/Webhooks/operation/alternativeActivationUpdatedWebhook" target="_blank" rel="noopener">alternative.activation.updated</a> </td> <td>Sent when an alternative activation&rsquo;s <code>sms_status</code> changes.</td> </tr> </tbody> </table> <p>Each event type has a corresponding <code>data</code> object, which provides event-specific details.</p>